Contact

Golden Catalyst LLC (“Golden Catalyst,” “we,” “us,” or “our”) operates HeartSpark™, Ignite™ Platform, BehaviorStack™, and related Services. All Services are provided by Golden Catalyst LLC, a Florida limited liability company.

General Contact Information

Business & Platform Inquiries

HeartSpark™ provides AI-assisted communication systems, behavioral intelligence technologies, personalization systems, and communication-assistance experiences operating within the Ignite™ Platform ecosystem. Business inquiries may include partnerships, integrations, media opportunities, strategic collaborations, API discussions, licensing opportunities, ecosystem integrations, and platform-related communications.

Support Requests

For technical support, account access issues, billing questions, authentication problems, privacy requests, or deletion requests, please contact: support@igniteplatform.ai

Please include: your account email address, affected Service, username (if applicable), and a detailed description of the request.

Privacy & Legal Requests

Privacy-related inquiries may be directed to: privacy@goldencatalyst.ai
Legal-related inquiries may be directed to: legal@goldencatalyst.ai

For security purposes, additional verification may be required before certain requests are processed.

Response Expectations

Please allow up to 48 business hours for standard responses. Response times may vary depending on request complexity, support volume, platform maintenance, verification requirements, or ongoing investigations.